Best Western Americana

the breakfast was very good. egg, sausage, tater tots, cereals, waffles, etc. really good coffee! they didn't have non dairy milk, but they had little containers of half n half and coffee mate so I could enjoy the coffee the staff was super friendly. the guests in the breakfast area were friendly as well. The floors in the room were laminate, not carpet which was so much better than carpet. cleaner and doesn't hold oders. the room and bed were comfortable

Breakfast was good. Would like to have variety between link sausage. Could rotate one day with bacon or small ham steaks. Need tool for splitting English muffins or bagels. Bagels would have been a nice item to add the rotation also. Found bed to comfortable & slept well. Didn't have people hollering & banging on the doors in the hallway.

Yummy breakfast, a nice pool, and a very friendly and helpful manager (also our fellow guests from Italy) who offered great advice on where to enter the Sequoia National Park (the Big Stump entrance, not the Foothills entrance). Although either entrance requires an equal amount of travel from our hotel, it's better to exit at the Foothills entrance because that is where you'll find some eateries after your day at the Park. If you are looking for more dining options, after you exit the Park, continue your drive to the city of Visalia. The housekeeping staff seemed happy about their job, apparently because their manager empowers them to manage their own time, as long as they get the job done and to the guests' satisfaction. Keep it up upkeeper!

I like the receptionist, he was very friendly and even when I bugged him a little he never lost his smile, he was very happy to help, the location is also a great part of the hotel since is on a very busy road and aside from that our room was also very quiet. Also having that location you will find other places around. Over all I'm very happy with my stay here. I will definitely come back.

You have a very wonderful facility. The complementary breakfast was good. Service was good. The upkeep of the room was perfect. I put out my please clean sign and it was done remarkably well.